Managed maintenance refers to the ongoing tasks and activities required to ensure the proper functioning of your online business. This includes activities such as updating the Core, plugins and themes; as well as performing regular backups, monitoring, security scans and general housekeeping tasks.
Content creation, landing pages, target keywords, rankings are all critical elements of an online strategy. But there’s one factor I’ve seen overlooked time and time again when it comes to long-term strategies without managed maintenance: website stability. The diminished visibility and user confidence caused by a hacked or crashed website will send any business into oblivion.
A company may have great first page rankings and organic search traffic. But a hacked or crashed website can quickly jeopardise those rankings and the organic conversions it receives.
A hacked or crashed website also damages a company’s profitability beyond the perceived damage. Search engines penalise hacked/crashed websites, wiping out years of investment in content, SEO and marketing. Internal business operations are disrupted, online customer activity disappears, and support is rushed, forcing immediate budget reallocation to begin damage control.
Which one do you prefer?
Reactive maintenance, involves responding to unexpected malfunctions or breakdowns AFTER they have occurred, in order to restore the normal operating condition. Usually means accepting outside business hours inflated invoices, without much planning, negotiation or time to investigate. Symptom task solving drives up costs, WITHOUT touching the main problem often. It also means taking your online business offline for unplanned maintenance, estimating an intervention window and hoping it is not delayed longer.
Preventive maintenance is performed on a weekly basis, regularly scheduled maintenance activities prevent the need for reactive approach. This regular and routine maintenance prevents unplanned downtime and breakdowns. Proactively performed interventions extend online business profitability by ensuring optimal performance and enhanced security. Our team of managed maintenance experts handles everything from bug fixes to updates, from vulnerabilities to third-party integration upgrades.
Imagine having an emergency, at an odd hour, during a holiday, and realising that the problem is at least a few days old. Imagine scrambling your resources and asking everyone for help. Internally, departments shift blame between them. External business partners hide behind SLAs and agreements.
It used to be a competition just to get an opportunity to work for your company. Now an unknown person with only one name, who barely overcomes the language barrier, seems to be your ONLY hope. You are forced to intervene, and any discussions start with describing how your internal trade secrets have evolved, to the point where you are able to explain what is not working.
You'll want to avoid the technical nightmare described above.
Get a dedicated project manager to handle all your managed maintenance needs.
3-party integration
Performance cleaning
Seamless & effortless upgrades
Negotiated SLAs
Emergency interventions
Visual Upgrades
Test, compare, demo, trial
Troubleshooting service
Managing Premium extras
Prepaid hours
How wonderful would be to simply let others take care of your chores? We absolutely understand why you would want that. This is why we propose this unique campaign: the price of a premium cup of coffee per week, for your first managed service.
Start simply by contacting us with your selections: